Courses

Communicate effectively in a manufacturing environment

Communicate Effectively in a Manufacturing Environment focuses on the practical communication skills required to drive clarity, alignment, and execution on the shop floor. This course addresses the realities of fast-paced operations, shift work, handoffs, and high-stakes conversations related to safety, quality, and production. Participants learn how to communicate expectations clearly, address issues early, and reduce misunderstandings that lead to errors, rework, and conflict.

Desirable traits of an effective employee

Desirable Traits of an Effective Employee focuses on the behaviors and mindsets that drive safety, quality, productivity, and teamwork in manufacturing and operations settings. This course clarifies what effective performance looks like beyond technical skill, highlighting accountability, reliability, communication, coachability, and emotional control under pressure. Participants gain insight into how daily choices and behaviors impact results, trust, and workplace culture.

Transitioning into a leadership role

Transitioning into a Leadership Role is designed for manufacturing and operations professionals moving from individual contributor roles into positions of leadership. This course addresses the challenges of leading former peers, shifting from doing the work to leading the work, and balancing production demands with people development. Participants gain clarity on leadership expectations, accountability, decision-making, and building credibility on the shop floor.

Fundamentals of Lean for the shop floor

Fundamentals of Lean for the Shop Floor introduces the core principles of Lean manufacturing in a practical, easy-to-apply way. This course focuses on identifying waste, improving flow, standardizing work, and engaging employees in continuous improvement. Participants learn how Lean thinking supports safety, quality, delivery, and cost, and how small, consistent improvements drive operational excellence.

How to have difficult conversations

How to Have Difficult Conversations equips participants with the skills to address performance issues, behavioral concerns, and conflict directly and respectfully. This course focuses on staying calm under pressure, communicating clearly, and resolving issues before they escalate and impact safety, morale, or productivity. Participants learn practical frameworks for turning challenging conversations into constructive outcomes.

Critical thinking & Problem solving

Critical Thinking and Problem Solving focuses on developing a structured approach to identifying root causes and making sound decisions in manufacturing environments. This course helps participants move beyond quick fixes by improving analysis, questioning assumptions, and applying data-driven thinking. The emphasis is on solving problems at the source to prevent recurrence and improve operational stability.

Team building and team dynamics

Team Building and Team Dynamics explores how effective teams function in manufacturing and operations settings. This course focuses on trust, roles, accountability, and communication, helping participants understand how individual behavior affects team performance. Participants gain practical tools to strengthen collaboration, reduce friction, and create a more engaged and reliable workforce.

Open and honest communication

Open and Honest Communication focuses on building trust and alignment through transparency and respectful dialogue. This course addresses the impact of unspoken issues, assumptions, and indirect communication on safety, quality, and morale. Participants learn how to speak up constructively, listen effectively, and create an environment where issues are addressed early rather than avoided.

Building a high performance work team

Building a High-Performance Work Team focuses on the leadership behaviors and systems required to create consistent, reliable results in manufacturing environments. This course addresses goal clarity, accountability, communication, and continuous improvement. Participants learn how to align people around shared expectations and create a culture that supports high performance without burnout.

Conflict Management

Conflict Management focuses on recognizing, addressing, and resolving conflict before it disrupts productivity or culture. This course helps participants understand the root causes of conflict, manage emotional responses, and choose effective responses under pressure. The emphasis is on practical strategies that preserve working relationships while maintaining standards and accountability.

Effective communication via email

Effective Communication via Email focuses on improving clarity, professionalism, and efficiency in written communication. This course addresses common issues such as unclear expectations, misinterpretation, and unnecessary back-and-forth that slow operations. Participants learn how to structure emails that drive action, reduce confusion, and support timely decision-making across shifts and departments.

Conflict Management

Conflict Management focuses on recognizing, addressing, and resolving conflict before it disrupts productivity or culture. This course helps participants understand the root causes of conflict, manage emotional responses, and choose effective responses under pressure. The emphasis is on practical strategies that preserve working relationships while maintaining standards and accountability.